1. Application Process

Begin your journey as a Palletfly vendor by completing our streamlined application form available here. This brief form initiates the creation of your vendor account within our system.

Upon form completion, you will be prompted to fill out a more comprehensive onboarding form, although this step is optional and aimed at enhancing the efficiency of our onboarding process. You are not required to fill that form out at this stage.

2. Submission of Offers

Submit your product offers to Palletfly following the detailed instructions available here.

3. Inclusion in Listings

Upon meeting our criteria, your offers will be added to our catalog as listings. Potential buyers will peruse the catalog and proceed with purchases.

For those desiring listing previews, the listings will only go live after your confirmation via email. We will promptly notify you upon creating a listing from your offers, providing the opportunity for a preview.

4. First Order Notification

Upon receiving an order from our customers, you will be promptly notified based on your specified settings:

• If you opt to receive notifications for pending orders, an email will be sent once a pending order is placed in our system.
• If you choose not to receive pending order notifications, we will notify you via email once the first order is successfully closed.

5. Onboarding Process

Following the closure of your first order, we will email you a comprehensive vendor onboarding form. For those who have previously submitted the onboarding form, your account will seamlessly transition into the review process.

6. Account Review

Upon form submission, our dedicated team will diligently review your account. Should additional information be required, we will communicate directly with you to ensure a smooth onboarding experience.

Send Offers by Email

Currently, we are in the process of developing a dedicated vendor portal that will provide full access for vendors to seamlessly post and manage their inventory using APIs. While these features are under development, our team is ready to assist you in the manual submission process.

To list your products, simply send your offers to vendor-inventory@palletfly.com, and our team will handle the rest. We are committed to ensuring a smooth process for you to showcase and manage your products on our platform.

We are interested in any products: inline , closeouts, discontinued or overstock SKUs.

When you send us a full inventory file, we use that to add new offers as well as update existing listings with the data included on the file.

Input Offers in our Portal

For vendors that have portal account access, you can list products directly on our site. See here for more details

Minimum Information Required

For us to initiate the listing process, we require the following essential information:

1. Product Name: The name or title you use internally to identify the item.
2. UPC or ASIN: This information is necessary for us to look up your product on Amazon and assess its eligibility against our criteria.
3. Price: Specify the selling price per unit of measure as indicated on Amazon. For example, if the item is sold in a 6-pack, please submit the price for 6 units as the standard unit of measure.

Without this key information, we won't be able to review and process the offers you submit.

Additional Helpful Information

To enhance the decision-making process for our buyers, providing the following details would be highly beneficial:

1. Total units available
2. MOQ (Minimum order quantity)
3. Lead Time (if any additional time is required to prepare items for pickup)
4. Carton Dims (Carton dimensions in inches)
5. Carton Weight (Carton weight in pounds)
6. QTY per Carton
7. Expiration/Batch Code (if applicable)
8. Units per pallet
9. Any Additional Notes (pertinent information for the deal)

Inventory Template

To streamline the submission process, kindly send the required inventory information in spreadsheet format. Note that we are unable to process PDF sheets. You can also utilize our provided template for a more efficient submission.

Add Us to Your Mailing List

If you have a mailing list where you send out the latest offers, we kindly request you to include our inventory processing email address:

Email Address: vendor-inventory@palletfly.com

Introduction

Welcome to the Palletfly Inventory Management Knowledge Base. This guide outlines the process for vendors to update active inventory on the Palletfly platform. By following these steps, you ensure that your product listings are accurate and up-to-date.

We are currently working on creating a import feature directly on this portal. A release date is yet to come. At the moment, updating inventory is handled by the Palletfly staff as set forth below.

1. Request a Report of Active Items

Email our purchasing team (vendor-relations@palletfly.com) requesting a report of active items.

2. Receive the Report

Upon receiving the request, our team promptly generates and sends a report detailing all active items.

3. Update the Report

You review the report and update it with any new information, including changes in inventory quantities or additional product details.

4. Return Report

Once updated, email back the revised report to us for further processing. It is crucial to mark sold items as 'Sold' in the report instead of removing them. This ensures proper updating of these items. If sold items are missing from the report, we won't be able to identify that they are sold out.

For items that are available for pre-order, add a note with a estimated available date and the total quantity.

5. Report Queued

Your report will be queued for further processing.

6. Inventory Updated

Our staff will update your inventory offers per the file you sent us.

Overview

Once your product is accepted and listed in our system, we take the necessary steps to ensure accuracy and compliance before releasing it on our customer-facing site. As a vendor, you have the option to either receive approval request emails for each product or set your account to auto-approve all products, eliminating the need for individual approval emails.

1. Initial Listing in Our System

When your product is listed in our system, it adheres to a set of criteria, including your minimum order requirements and other specifications along with our internal requirements.

2. Email Notification with Listing Preview

Upon successful listing, you will receive an email containing one or more listing previews. The email will provide details about the product, including the following fields:

• Your Product Title
• Amazon Product Title
• Your Part Number
• UPC
• Palletfly ID
• ASIN
• Palletfly Cost
• MOQ (Minimum Order Quantity)
• Total Quantity
• Lead Time (Business Days)
• Case Quantity
• Case Weight (LB)
• Case Dimensions (In)
• Max Units Per 72" Pallet
• Condition
• Additional Note

3. Approval Section for Each Item

For each item listed, you will need to review and provide approval or edits for the following:

• Do we have your consent to list this item? (Y/N)
• Do we have your consent to market these items to the public? (Y/N/VIP Only)
• Do you have consent directly from the brand/licensee granting approval for this item to be sold on Amazon.com? (Y/N/Unknown)
• Is your item 100% identical to the Amazon listing? (Title & Link Above) (Y/N)

4. Vendor Response

Review the email and respond with any additional edits or confirm the accuracy of the provided information. Approve the fields that you can fill in, ensuring all necessary consents are provided.

5. Listing Activation

Once you provide your approval, we mark your listing live on our site. Within 1-24 hours, the item will be added to our live catalog online, making it accessible to our extensive network of 35,000+ buyers.

Go a Step Further!

To expedite the approval process and fortify resale authorization, we strongly encourage you to provide a brand authorization letter on your official letterhead (a template is available upon request). This letter should explicitly grant Palletfly the right to resell your products and will be securely retained for documentation purposes. While this step is not mandatory, it is highly recommended. The documentation may be requested by customers or for various purposes, adding an extra layer of transparency and professionalism to our partnership.

Overview

Once a customer expresses interest in your product, we will initiate contact via email to verify specific details. As a vendor, you have the flexibility to choose between receiving pending order approval request emails for each order or setting your account to auto-approve all order requests, streamlining the process for you.

This comprehensive information will assist in facilitating a seamless transaction and ensure accurate processing of customer orders. If you have any questions or need further assistance, please reach out to our support team for guidance.

To enhance our relationship further, we kindly request that you try and respond to order requests promptly.

Requests Are Not Orders

Please note that at the request stage, the request is not a confirmed order. The finalization of the order will occur once we send you a PURCHASE ORDER.

Information Verification

Please verify and update the provided information to facilitate a smooth transaction on our end with accurate details.

Recommendation for Holding Goods

We recommend holding the goods until we provide further updates. We'll notify you promptly if the deal does not proceed as expected. Note that this is not a requirement. However, it does lead to better customer experience.

Terms for Unsold Goods

If you cannot hold goods, kindly advise us so that we can establish the terms of the deal as "subject to unsold."

Stock Availability Update

Update the total units available in stock. As a added perk, when we get updated inventory, your product gets bumped up to the top of our site and may be included in our daily "promote" list.

Backorder Information

If the inventory is not immediately available, provide an estimated in-stock date or lead time in business days. We'll work to close this deal as a backorder.

Multiple Warehouse Shipping

If you ship from multiple warehouses, please specify the location of the stock for this order using the table at the bottom of the email.

Information to Provide

We will email you with the following fields for you to review and update

• Approve Order? (Y/N): Confirm if the order request is approved.
• Will you hold goods? (Y/N): Indicate if you will hold goods for the request.
• Total Units Available: Specify the quantity available for this request.
• In Stock Date (if backorder): If the item is not currently in stock, provide an estimated date for availability for backorder purposes.
• Current Inventory Listed: Display the inventory quantity listed in our system.
• Request Details:
  • Listed Product Name:
  • Your Product Name:
  • Product Notes:
  • Your Part Number:
  • Our Listing ID:
  • Amazon ASIN:
  • UPC:
  • Units Per Case:
  • Case Weight (in LBs):
  • Case Dimensions:
  • Shipping Method:
  • Lead Time:
  • Order Quantity:
  • Palletfly Cost:
  • Grand Total:

Ship-From Table

A ship-from table will be provided at the bottom of the email containing all your ship-from addresses. Please include details about the shipping location for this particular order.

Overview

Welcome to our Vendor Portal's "Ideal Products Criteria" section, where we provide insights into the key elements we seek in the products we source. As we primarily cater to Amazon sellers, our focus is on products that align with their needs and preferences.

What We're Looking For

In order to streamline the product selection process and maximize success for both vendors and Amazon sellers, we have established loose criteria for the products we seek.

High Amazon Ranking

What is considered a favorable ranking?

We prioritize products with a strong Amazon Best Sellers Rank, aiming for a ranking under 100,000. The lower the rank, the better, as this indicates high demand and market competitiveness.

How about an item that is not listed on Amazon or has a low/no rank?

Currently, our catalog heavily relies on Amazon metrics when making purchasing decisions. Consequently, items without a rank or with a low rank may not be showcased to our customer base. We are actively planning to develop a method in the future to include and feature such products.

Profitable Margin

What is considered a favorable margin?

We look for products that offer a substantial margin to ensure profitability for both our company and the Amazon seller. Our target is a minimum gross profit margin of 40% from the current selling price after accounting for selling fees. A higher margin increases the likelihood of successful sales.

How to calculate margins:

To calculate the margins, use the following formula:

(Margin = (FBA NET - Cost) / Cost)

For example, if a product sells on Amazon for $100, with total FBA fees of $20, and the cost is $50, the FBA NET is $80. Subtracting the cost from the FBA NET gives $30. Dividing this amount by the cost (30 / 50) results in a 60% margin.

(60% = ($80 - $50) / $50)

What is Palletfly's margin from the price a Vendor provides to what it is sold at?

Palletfly operates on a varying markup model. If you provide a product with a cost, that cost is the amount we pay out when we purchase the product from you.

Domestic Readiness

Ideal products are those ready to ship within the United States promptly. This helps us fulfill orders efficiently, reducing shipping times and enhancing the overall customer experience for Amazon sellers.

Why These Criteria Matter

Market Demand

A lower Amazon Best Sellers Rank signifies higher demand, increasing the likelihood of successful sales for our vendors and Amazon sellers alike.

Profitability

A 40% profit margin ensures that both our company and the Amazon seller can thrive in the competitive e-commerce landscape.

Efficient Fulfillment

Products ready to ship within the US enhance logistical efficiency, leading to faster delivery times and increased customer satisfaction.

How To Meet These Criteria

Optimize Amazon Ranking

Implement strategies to improve product rankings, such as effective keyword optimization, customer reviews, and competitive pricing.

Offer Competitive Pricing

Work with us to establish pricing that allows for a 40% profit margin while remaining competitive in the marketplace.

Strategic Inventory Placement

Ensure products are strategically located within the US for quick and efficient shipping, reducing fulfillment times and costs.

Summary

By adhering to these criteria, vendors can enhance their partnership with us and contribute to the success of Amazon sellers. Together, we can create a thriving ecosystem that benefits everyone involved.

Quote

Once a customer decides they are interested in a product, they create a quote request with us. You can view all quote requests by going to Dashboard > Quote Request. We will also email you to quote us with confirmed availability, lead time, and accurate product information and if you are holding goods (based on your account settings).

Order

Once a customer confirms the order with us and makes a payment, we will place a Purchase Order with you based on your order rules in your account settings. If you require a ship-to address on the Purchase Order, it will be included.

Invoice / Sales Order

You provide us with a sales order or invoice to confirm the order details and input it into our system. If you have pre-pay terms set up for us, we will submit payment once the sales order or invoice is reviewed and processed by our Accounts Payable team. Otherwise, payment will be made in accordance with the terms provided to us in your account settings.

Shipment

Depending on your account settings, the order will then move to the shipping stage. Once the order is shipped out based on the rules below, you will send us tracking and a signed BOL (Bill of Lading).

• Direct to Our Warehouse: If you do not support shipping to any third party other than directly to us, the order will be shipped straight to our warehouse.
• Direct to Customer - Meets Free Freight Minimum: If the order is routed directly to the customer, you support shipping directly to our customer and it meets your free freight minimum, then you can ship the order and provide us with tracking.
• Direct to Customer - Does Not Meet Free Freight Minimum: If the order is routed directly to the customer but does not meet your free freight minimum, or if you do not have a free freight minimum, then you will provide us with shipping information and we will provide you with shipping documents.
• FBA Shipping Supported: If the order is routed to FBA by the customer and you support shipping to FBA, you provide us with shipping details, and we will provide you with shipping documents.
• FBA Shipping Not Supported: If the order is routed to FBA by the customer and you do not support shipping to FBA, then we will have the order shipped to our location for further processing.

Final Invoice

You will provide us with a final invoice if it was not provided in the previous step or was adjusted at the shipping stage.

Payment

If we have extended terms set up with your company, we will make a payment based on the due date of the invoice. Otherwise, payment would have been made once we received your sales order or invoice.

Methods

There are several ways to include your products in our catalog and have them updated:

• Vendor Portal Account Access: For vendors with portal account access, you can list and update live products directly on our site. See more details here and here.
• Send Offers by Email: Send your single product offers or price list to vendor-inventory@palletfly.com, and our team will handle the rest.

Update Listings

Any items included in your email that are already live on our site will be updated using the data on the price list or email. If an item was previously sold and is now back in stock, we will switch the status back to "in stock". If an item was previously in stock but now falls below the minimum order quantity we have set, we will either lower the minimum based on your rules or mark the listing as sold.

Create Listings

If an item meets our criteria, we will list the product in our catalog.

Preview

We will send you a preview of the listing if you have the option selected to see previews in your account settings. Otherwise, the listing will go live once it is processed by our team.

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Getting Started

Account Setup: Learn how to register as a vendor on Palletfly and set up your account for access to the Vendor Portal.

Profile Configuration: Customize your vendor profile to showcase your brand identity and provide essential information to potential buyers. (coming soon)

Managing Products

Adding Products: Understand the process of adding new products to your inventory listings on Palletfly.

Inventory Management: Learn how to track, update, and organize your inventory efficiently within the Vendor Portal.

Product Optimization: Discover tips and best practices for optimizing product listings to attract more buyers and maximize sales.

Request & Order Management

Request Processing: Every order starts as a request. Learn how to utilize our portal to stay on top of incoming requests.

Order Processing: Familiarize yourself with the steps involved in processing and fulfilling orders received through the platform.

Shipping and Logistics: Explore shipping options, set up shipping preferences, and manage logistics to ensure timely delivery of orders.

Performance Metrics

Sales Analytics: Access valuable insights into your sales performance.

Inventory Analytics: View your live & pending listing stats in real time.

Support and Resources

Knowledge Base: Access a comprehensive repository of articles, tutorials, and FAQs to troubleshoot common issues and enhance your understanding of the platform.

Contact Support: Reach out to Palletfly's support team for personalized assistance and troubleshooting guidance.

Compliance and Policies

Vendor Guidelines: Familiarize yourself with Palletfly's vendor policies and guidelines to ensure compliance and maintain a positive seller reputation.

Legal and Regulatory Requirements: Stay informed about legal and regulatory obligations relevant to selling on Palletfly's platform.

Introduction

Welcome to the Vendor Portal Registration Guide, your gateway to gaining access to the Palletfly Vendor Portal. Below, you'll find a step-by-step guide to help you navigate the registration process seamlessly. You can also find more information in our How To section under Becoming a Palletfly Vendor.

Registration Process

Application Submission: Kickstart your journey as a Palletfly vendor by completing our streamlined application form. You can initiate the process by accessing the application form here. This initial form serves as the first step in creating your vendor account within our system.

Onboarding Form: Upon submitting the application form, you will be prompted to fill out a more comprehensive onboarding form. While this step is optional, providing additional information can enhance the efficiency of our onboarding process. However, it's not mandatory at this stage.

Submission of Offers: Once your application is processed, you can start submitting your product offers to Palletfly. Follow the detailed instructions provided here to ensure your offers meet our criteria.

Listing Inclusion: After meeting our criteria, your offers will be added to our catalog as listings. Potential buyers will have access to your listings and can proceed with purchases.

Listing Preview: For those who desire listing previews, your listings will only go live after your confirmation via email. We'll promptly notify you upon creating a listing from your offers, providing an opportunity for a preview.

First Order Notification: Upon receiving an order from our customers, you'll be promptly notified based on your specified settings. Whether you choose to receive notifications for pending orders or prefer to be notified once the first order is successfully closed, we've got you covered.

Onboarding Completion: Following the closure of your first order, we'll email you a comprehensive vendor onboarding form. For those who have previously submitted the onboarding form, your account will seamlessly transition into the review process.

Account Review: Upon form submission, our dedicated team will diligently review your account. Should additional information be required, we'll communicate directly with you to ensure a smooth onboarding experience.

Portal User Creation

Once you are an active vendor with a closed order, our staff will review your account and touch base via email to create a portal user and give you access to the vendor portal.

Multiple Users

Our staff is able to create multiple portal users to service your account.

Get Started Today!

If you're new to Palletfly, start your journey as a Palletfly vendor by completing the registration process outlined above. If you encounter any difficulties during the registration process, feel free to reach out to our support team for assistance. We're here to help you succeed!

If you're an active vendor and would like to gain access to the portal, please email vendor-relations@palletfly.com requesting access along with any other users that would need access. Our team will review your account and create a portal user for you, granting access to the vendor portal. If you have any questions or need further assistance, don't hesitate to contact us. We're committed to supporting you every step of the way on your selling journey with Palletfly.

Introduction

Welcome to your Palletfly Vendor Portal Dashboard! This page serves as your central hub for managing your inventory, orders, shipments, invoices, and more. In this guide we will breakdown key elements and functionalities available on your dashboard.

Navigation Bar

On the left side of your Vendor Portal Dashboard, you'll find a convenient navigation bar offering quick access to various sections and features.

Stats

• Live Inventory: Monitor the current status of your inventory in real-time.
• Pending Listings: Keep track of listings that are pending approval or processing.
• Quote Requests: View and manage incoming quote requests from potential buyers.
• Orders Awaiting Payment: Track orders that are pending payment.
• Open Orders: Stay updated on open orders that are yet to be fulfilled.
• Open Shipments: Monitor shipments that have not yet shipped out.

Utilize these stats to gain insights into your sales performance and efficiently manage your operations on Palletfly. If you have any questions or need assistance, feel free to reach out to our support team for guidance. We're here to help you succeed!

Introduction

On the left side of your Vendor Portal Dashboard, you'll find a convenient navigation bar offering quick access to various sections and features.

Explore the navigation bar to efficiently navigate between different sections of the Vendor Portal and make the most out of your selling experience on Palletfly. If you have any questions or need assistance with any of the features, our support team is always available to help.

Palletfly Logo

Clicking on the Palletfly logo will redirect you to the Dashboard from any page of the site.

Dashboard

Directs you to the main dashboard page, providing an overview of your current activities, pending tasks, and recent transactions.

Add Inventory

Allows you to easily add new products to your inventory listings or upload inventory and price lists.

Quote Requests

Provides access to manage and respond to quote requests from potential buyers.

Inventory

Takes you to the inventory management section, where you can access and manage your current inventory of products.

Knowledge Base

Brings you to the Knowledge base home page where you will have access to helpful resources and articles to enhance your understanding of the platform and improve your selling experience.

Orders

Directs you to the orders management section, where you can track and manage orders received from Palletfly.

Shipments

Provides access to monitor the status of shipments (coming soon)

Invoices

Takes you to the invoices management section, where you can view and manage invoices for orders. (coming soon)

Advertising

Offers access to explore advertising opportunities to increase visibility and drive sales for your products. (coming soon)

Your Teams

Allows you to manage team members and their access to the Vendor Portal. (coming soon)

Settings

Customize your settings on this page. Notifications, rules and more. (coming soon)

Add Single Product

List your products individually on our portal by following these steps:

Go to Form

Access your Vendor Portal Dashboard by logging into your account. Once in your dashboard, click Add Inventory and select Add Single Product

Enter ASIN

Start by entering the ASIN (Amazon Standard Identification Number) into the form. The form will automatically populate information from Amazon's API, although it may not always be accurate.

Enter Details

Enter all required details marked with an asterisk*. While you won't be able to submit the form without the minimum required fields, we recommend filling out all the fields if possible to avoid further questions later on.

Enter Discounts

A discount table will appear at the bottom of the form, allowing you to enter cost and quantity for up to 3 additional tiers.

Submit

After entering all necessary information, submit the product for review. The form will validate the data and return any errors that need to be corrected. Once it is submitted, our team will review it before publishing it on the platform.

Submit Rejected Products

If a product gets rejected for reasons such as not meeting rank or profit percentage requirements, or if the ASIN already exists in our system, a popup will appear. You'll have the option to submit the product anyway. Please do so, and our team will review it to see if we can make it work.

Priority Review

Products listed through this tool will receive priority review over all other product offers that Palletfly receives. This means that your listings will be expedited through the review process, ensuring quicker publication on our platform. By utilizing the add single product feature, you can maximize visibility and increase the chances of your products attracting potential buyers promptly.

Introduction

Upload your latest product catalog, inventory file, price sheet, or any other offers directly on this page. We will utilize these files to perform various actions such as adding new products, updating existing listings, and removing items that are no longer in stock.

Go to Upload Page

Go to Dashboard: Access your Vendor Portal Dashboard.

Add Inventory: Click Add Inventory.

Product File Upload: Click on the option labeled Product File Upload to proceed with uploading your latest product catalog, inventory file, price sheet, or any other offers.

Submit Files

Click on the Choose File button to select the file you want to upload. Ensure the file meets the accepted file types (csv, xlsx, xls) and is within the maximum size limit of 50MB. After selecting the file, click on the "Submit File" button to initiate the upload process.

Upload History

Monitor the upload history to track the status of your uploaded files and any actions taken.

Uploaded File: Previous uploads are listed with details such as the filename, upload date, and status.

Delete Option: If needed, you can delete uploaded files by clicking on the "Delete" button associated with each entry.

Received Status: Indicates that the file has been successfully uploaded and received by the system.

Introduction

Welcome to the Quote Requests page, where you can manage and respond to quote requests from potential buyers. This page serves as a centralized hub for handling inquiries and facilitating communication with interested parties. Below, you'll find an overview of how to navigate and utilize this feature effectively.

Viewing Quote Requests

Accessing the Page: Navigate to the Quote Requests section within your Vendor Portal Dashboard.

List of Requests: Upon accessing the page, you'll find a list of quote requests received from potential buyers.

Details: Each request will include relevant details such as the product requested, quantity desired, subtotal and date created.

Hover-Over: The page has a hover-over feature enabled that will allow you to view a short explanation of any given piece of information on the list.

Review Requests

Review Details: Carefully review the details of each quote request to ensure that the information is correct. Please note that at the moment, our team will still need to email you the full request details. Ensure that you review that email prior to taking any action.

Respond Online

You can utilize the on-page buttons to either Approve or Reject the request. Feel free to approve or reject any request as long as it remains open (not cancelled or checked out).

Approve Request

Use the Approve button to approve a request after you have thoroughly reviewed it. Please ensure to review 100% of the information emailed to you, as changes in details later on can lead to customer frustration and order cancellations.

Reject Request

You can reject a request using the menu options to select a reason. We will use this information to update the listing on our site and handle any associated requests accordingly.

Product Changed: If there is a change in the product, you can reject the request and provide the reason. This will assist us in updating the request to align with the new information and quote the customer accordingly.

Product Sold: If the item has already been sold, you will be prompted to indicate if you can procure more goods and provide the lead time (in business days). We will then either requote the customer or close the request accordingly.

Custom: You can provide a custom reason if the above options do not address the scenario adequately.

Introduction

Welcome to the managing inventory on the vendor portal. This guide will explain the features on the page as well as guide you how to make updates. To view all your items that have listings with Palletfly, visit the inventory page.

Fields

• Name/Brand: Displaying the name and brand of the product.
• ASIN: Amazon Standard Identification Number for the product.
• Part#: Part number of the product.
• UPC: Universal Product Code for the product.
• MOQ: Our current Minimum Order Quantity required for the product.
• Total: Total quantity of the product available.
• Price: Price you are selling the product to Palletfly.
• Status: Current status of the product listing.
• Lead: Lead time for the product.
• Date Updated: Date when the information for the product was last updated.

Filter & Search

• Filter: You can filter by status using the filter tool by the status arrow.
• Search: You can search by SKU or Name to find specific items quickly.

Pagination

The page will display a maximum of 20 listings. You can navigate to the next page by scrolling to the bottom and using the paginator.

Date Updated Flagging System

The Date Updated flagging system is designed to highlight listings that have not been updated recently. It applies only to items that are marked as in stock. Here's how the flagging system works:

• No Flag: Listings without a flag indicate that they have been updated recently, typically within the last 30 days. These listings are considered up-to-date.
• Yellow Flag: A yellow flag indicates that the listing has not been updated for 31 or more days. While the listing is still active, an update is recommended to ensure its accuracy and relevance.
• Red Flag: A red flag signifies that the listing has not been updated for 61 or more days. An update is required to keep the listing live. Failure to update may result in the listing being deactivated or removed from the platform.

Monitor the flagging system regularly to identify listings that require attention. Keeping your listings updated ensures accurate product information and enhances the overall customer experience. If you have any questions or need assistance with updating your listings, please don't hesitate to reach out to our support team for guidance. We're here to help you maintain a successful presence on Palletfly.

Updating Inventory

Presently you will only be able to adjust the total quantity available field for your listings. For other changes, please email our vendor relations team to manually update your listing.

Here's how this process works:

• Modify Quantity: Adjust the total quantity available for that listing as necessary.
• Impact on Inventory Status:
  • Product Marked as Sold with Less Quantity than MOQ: If the product is marked as sold with a quantity lower than the MOQ (Minimum Order Quantity), updating the total quantity available above the MOQ will automatically change its status to "In Stock".
  • Below MOQ: If the updated quantity falls below the MOQ, a flag will be displayed, indicating that the item is below the MOQ threshold. Additionally, the item will be marked as "Sold".

• Maintaining Inventory Accuracy: Keeping your total quantity available up-to-date ensures accurate inventory management and prevents overselling or underselling situations.
• Enhanced Visibility: Whenever a listing is updated, it goes back to the top of our catalog. This feature ensures that updated listings are prominently displayed, increasing visibility to potential buyers and encouraging purchases.

Regularly review and update your total quantity available to maintain accurate inventory levels and ensure a seamless selling experience for your customers.

Introduction

Welcome to the Orders page, where you can track and manage orders placed by customers for your live products on Palletfly. Here's an overview of the features available on this page.

Search & Filter

• Use the search bar to search for orders by name, ID, or other relevant criteria.
• Filter by Order or shipment status

Viewing Orders

Accessing the Page: Navigate to the Orders section within your Vendor Portal Dashboard.

List of Orders: Upon accessing the page, you'll find a list of orders received from potential buyers.

Details: Each order will include relevant details such as the product requested, quantity desired, subtotal and date created.

Hover-Over: The page has a hover-over feature enabled that will allow you to view a short explanation of any given piece of information on the list.

Further Actions

Features are still being developed for this page. You will not be able to take any further action on orders within our portal. Please communicate regarding orders via email as is the current procedure with all vendors.